How to use the staff portal
Sign in with your OneTutor Google account. Home shows any announcements from the team, your next lesson, and a panel for each part of the portal, each linking to its full page. Use the menu on the left, or Menu on a phone, to open any page.
How a lesson reaches your timesheet
The timesheet is not a place you type lessons into. A lesson only appears there once it has gone through these steps:
- Add it. Use Add lesson on the Lessons page (an upcoming lesson, or one you have already taught), then remind the family to pay through the client portal. Lessons cannot be added straight to the timesheet. You are not permitted to take a lesson until it shows Paid.
- The family pays. Their credit covers the lesson automatically, and it then shows Paid on the Lessons page.
- Teach the lesson. Only once it shows Paid. Complete it after it has actually taken place.
- Complete it with Complete lesson on the Lessons page, in three parts: your lesson notes, the summary and homework (generated once only, then edited and previewed), and review and complete. Completing adds the lesson to your Timesheet.
The pages
Home
Announcements, your next lesson, and a panel for lessons, pay, your timesheet, students and availability.
Lessons
Add lessons for your students (upcoming, or ones you have already taught) and complete each one once it has taken place. A lesson stays under To complete until you complete it. Every lesson is paid from the student's credit automatically and shows Paid when covered. To cancel a lesson, open More on its row.
Office bookings
The office's three rooms (the Common room, the Office room and the Kitchen) on a calendar, a week at a time, or one day at a time on a phone. Press free time, or Book a room, to ask for a room for your students. Your bookings and their answers are listed under the calendar. For an in-person lesson, Add lesson and book a room on the Lessons page takes you straight here with the form filled in.
Timesheet
Your record of completed lessons, and where you generate, edit and publish each lesson's summary and homework with Summary and homework. Lessons show up here only after you complete them.
My students
Choose a name in the Student field to see their lesson history and the feedback you have written.
My availability
Choose the times you can tutor, then Save availability. Clear all changes your selection; Save applies it. Keeping this current helps match you to suitable students.
Pay summaries
Your fortnightly pay and superannuation, per pay run.
Resources
Request teaching resources from the team.
Good to know
- To complete a lesson you must fill in the subject, topic, what the student struggled with, what they excelled at, and a skill level (1 to 10). The family sees the subject, topic and skill level, and the summary and homework.
- Completed lesson notes cannot be edited or deleted by a tutor. Ask a manager to correct them. You can still edit the summary and homework in Timesheet; saving published changes updates what the family sees.
- If you complete without generating, the family receives no summary or homework yet. Generate once from Timesheet later, then save a draft or publish when ready.
- You may attach one PDF, image or Word document up to 10 MB. It is shared exactly as uploaded and is never sent to the AI. Adding or removing a file keeps the text you've typed, but doesn't save it.
- If publishing fails after you complete a lesson, try again in the same window, or publish it from Timesheet.
- A room request holds the room for you until a manager approves or declines it. Other tutors see only that the room is booked, never who it is for. You can cancel your own booking until it starts.
- You can be signed in on one device at a time. Signing in somewhere else signs the other out.
- Check the announcements at the top of Home for updates from the team.
Something not covered here? Message a manager and we will help.